PRIVACY POLICY
Last modified: November 13, 2021
1.Who We Are
1.1We are R Foundation, a company, located at 172 Lord lane, Failsworth, Manchester M35 0QS (“R Foundation” or “We”). We develop and
distribute our games throughout the world in cooperation with other companies operating pursuant to a contract with WEBREN LTD.
1.2This Privacy Policy sets out how we collect and use your personal information when you play our games or otherwise access any of our other products, services, content,
This Privacy Policy should be read alongside, and in addition to, our Mobile Application End User License Agreement (“EULA”). In case of any contradictions between this Privacy Policy and the EULA, this Privacy Policy will prevail.
1.3This Privacy Policy describes:
a.what types of information we may collect or that you may provide;
b.how we process, store, and use the information and with whom we share it;
c.how you can access and update that information or request its deletion;
d.the choices you can make about how we collect, use, and share your information;
e.how we protect the information we store about you.
This Privacy Policy does not apply to any third party websites, services, or applications, even if they are accessible through any of our Services.
By downloading, accessing and/or playing our games, or interacting with our websites or other Services, you agree to the collection and use of your information in accordance with this Privacy Policy, including consenting to R Foundation’s and our advertising partners’ use of your data for targeted advertising purposes as described in the Marketing and Advertising sections of this Privacy Policy. If you
have any concerns about providing data to us or having it used in any manner permitted in this Privacy Policy, you should not use our Services. As set out in the EULA, you must be at least 13 years old to access and/or use our Services.
2.This Privacy Policy
2.1By making available the Services we, acting reasonably and in good faith, believe that you:
a.have all necessary rights to register on and use the Services;
b.provide true information about yourself to the extent necessary for use of the Services;
c.understand that by the posting your personal information, if there is such technical possibility in the Services and where it is accessible by other users of the Services, you have manifestly made this information public, and this information may become available to other Site users and internet users, be copied and disseminated by them;
d.are aware of and accept this Privacy Policy.
2.2We do not check the user information received from you, except where such check is necessary in order for us to fulfill our obligations to you.
3.Information We Collect and How We Collect It
3.1In order to implement the agreement between you and us and provide you with access to our Services, we will improve, develop, and implement new features to our Services and enhance the available Services’ functionality. To achieve these objectives, and in compliance with applicable laws, we will collect, store, aggregate, organize, extract, compare, use, and supplement your data (hereinafter “Processing”). We will also receive and transfer this data, and our automatically processed analyses of this data to our affiliates and partners as set out in the table below and Section 4 of this Privacy Policy.
3.2Details about the information we collect when you use our Services, why we collect and process it, and the legal bases are set forth below.
Information Collected |
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Purpose |
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Legal Basis |
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Unique Player ID, which is |
We use this information in order |
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automatically |
created |
for |
you by |
manage and |
administer |
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Performance of our |
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our |
game |
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when you |
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provided to you, identify your |
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contract with you |
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start using the Services. |
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actions, track your progress, and |
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match your purchases to your account. |
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We use this data to enable us to fulfill |
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our obligations to you as part of the |
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Services (e.g. in cases where you |
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request restoration of your account |
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and progress or contact us to correct |
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errors with |
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Your nickname if you choose to |
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Legitimate interests |
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create one. |
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create a nickname that is then matched |
Performance of our |
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with your game profile for purposes of |
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contract with you |
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and for leaderboards. |
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Additional |
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data |
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received |
We use your data for internal review |
Legitimate interests |
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automatically when you access the |
and game analytics in order to |
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Services, whether on a mobile |
constantly improve the content of our |
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device or on a computer, including |
Services, |
optimize |
your |
user |
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information |
about |
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device, |
experience, understand any errors you |
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such as your |
may encounter when using the |
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(MAC |
Address, |
Identifier |
For |
Services, prevent fraud, notify you of |
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Advertising |
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changes to the Services, and |
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Advertising |
ID (GAID), |
unique |
personalize your use of our Services. |
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device |
identifier |
(UDID), |
and/or |
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use this |
information |
in order |
to |
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International |
Mobile |
Equipment |
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tailor and improve the advertisements |
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Identity (IMEI), and unique IDs for |
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that may be presented to you within |
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push |
notifications), |
country |
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the |
Services and measure |
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the |
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language |
settings, |
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model |
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effectiveness of these advertisements, |
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as described in more detail below. |
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installed apps, type of browser, |
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your Internet provider and/or phone |
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network |
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type, |
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screen resolution, RAM size and |
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your browsing behavior. |
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Details about your usage of the |
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We use your data for game analytics |
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Legitimate interests |
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Services, such as the date and time |
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and in order to constantly improve the |
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you installed our game or Service, |
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content of our Services, optimize your |
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Performance of our |
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the date and time you accessed our |
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user experience, understand any errors |
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game or Service, your game |
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you may encounter when using the |
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contract with you |
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progress and various |
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Services, prevent fraud, notify you of |
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activities, such as, for example, |
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changes to the Services and |
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spending |
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personalize the use of our Services. |
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system and game error reports. |
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We also use your data to provide you |
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with customer support should you |
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encounter any problems with our |
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Services. |
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Additional |
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you |
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We use your data for game analytics |
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Legitimate interests |
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provide |
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us |
when you enter |
a |
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and in order to constantly improve the |
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Performance of our |
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promotion or |
contest or |
report |
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content of |
our |
Services, |
optimizing |
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contract with you |
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issue with the Services to us. |
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your user experience, and to |
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understand any errors you may |
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encounter when using the Services. |
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Information |
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Consent |
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received at the time of access to the |
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crpgame.com use cookies solely to save |
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Services with the use of cookies. |
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your language preference and do not |
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use any type of |
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analytics. |
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Limited |
payment |
information |
if |
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We use this information to resolve any |
Legitimate interests |
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you make |
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purchases |
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errors that |
may |
occur with payment |
Performance of our |
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within our Services, such as unique |
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processing |
through the |
appropriate |
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contract with you |
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transaction ID, date and time of |
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store or platform to ensure that your |
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payment, and the payment amount. |
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purchase can be applied to your |
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We do not receive or store any |
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account. |
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billing |
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payment information |
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that you provide when your |
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purchase is processed by a mobile |
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app store (such as Apple or |
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Google) or by a social network |
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(such as Facebook). |
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Information that is created by you |
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We use this information in order to |
Legitimate interests, which |
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while using the Services (if there is |
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manage and administer the Services |
inter alia, |
include the |
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such technical possibility in the |
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including providing our services to |
processing of data that you |
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Services). This information can be |
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you. |
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expressly |
made public |
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available to some or all other users |
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where it is accessible by |
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of our Services. |
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other users of the Services. |
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Performance of our |
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contract with you |
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Information |
submitted |
by |
you |
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We use this information |
in order to |
Legitimate interests |
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3
while |
requesting assistance |
from |
verify your identity and to fulfill your |
Performance of our |
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our customer support, such as your |
support request. |
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contract with you |
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name |
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data |
We may also use this data in order to |
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about your game play and activity |
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investigate any |
complaints |
on |
your |
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on our Services, your player and/or |
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behalf and to provide you with a more |
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social |
network |
ID |
number, |
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efficient service. |
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other information that may be |
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We will also store all your |
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requested by our customer support |
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team in order to assist you, such as |
communications |
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customer |
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screenshots or payment transaction |
service team and any information in |
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IDs. |
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those communications in order to |
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provide support. |
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For your convenience, we provide the |
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option of contacting our customer |
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support from the mobile applications |
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and the desktop Services. If you |
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choose to use our |
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some information will be added to |
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your support ticket automatically, such |
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as your unique player ID assigned to |
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you when you downloaded the game, |
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platform, and information about your |
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operating system, your device or |
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desktop computer, and your screen |
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size. |
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Data collected via third parties, |
We use this information in |
order to |
Legitimate interests |
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including your social network IDs, |
manage and |
administer the Services |
Performance of our |
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application store IDs, first and last |
provided to you and to allow you to |
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contract with you |
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name, photo, nickname, friends list, |
synchronize |
your |
game |
progress |
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when you choose to log into our |
across multiple devices. |
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Services |
via |
your |
social |
or |
We use |
this |
information for certain |
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application |
store |
accounts |
(Apple |
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social functions of our Services, such |
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Game Center, Google Play Game |
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as to show you your friends who play |
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Services, or Amazon Game Circle) |
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the same |
game(s) |
as |
you |
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their |
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and/or connect your social account |
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progress |
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allow |
you |
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invite |
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to our |
Services |
(e.g. Facebook, |
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friends to play or send them |
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Twitter). We will |
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gifts. |
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access to your |
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We also use this information in order |
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social media platform shares it, but |
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we will not store it. |
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to provide you with updates and |
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information on our and selected third |
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parties’ products and services in which |
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we think you may be interested. |
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You can control what information is |
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shared with us from your social media |
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account by reviewing the privacy |
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controls on the appropriate third party |
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network. We recommend that you |
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review the social |
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policy to learn more about the information they share with us and other developers and the choices you can make to limit the accessible information.
3.3Our legitimate interests include the following: (1) maintaining and administering the Services;
(2)providing the Services to you; (3) improving the content of the Services and our web pages;
(4)processing the data that you expressly made public; (5) ensuring your account is adequately protected; and (6) compliance with any contractual, legal, or regulatory obligations under any applicable law.
3.4As part of maintaining and administering the Services we use the information to analyze user activity and ensure that rules and terms of use for the Services are not violated.
3.5Your personal information may also be processed if it is required by a law enforcement or regulatory authority, body, or agency or in the defense or enforcement of legal rights. We will not delete personal information if it is relevant to an investigation or a dispute. We will store the relevant information until those issues are fully resolved and during the term that is required or permissible under applicable law.
3.7Please note, if you do not want us to process sensitive and special categories of data about you (including data relating to your health, racial or ethnic origin, political opinion, religious or philosophical beliefs, sex life, and your sexual orientation) you should take care not to post this information or share this data within our Services. Once you have provided this data it may be accessible by other users and it becomes difficult for us to remove this data.
3.8Please note, if you withdraw your consent to processing or you do not provide the data that we require in order to maintain and administer the Services, you may not be able to access the Services.
3.9If we intend to further process your data for any purpose other than the purposes set out in this Privacy Policy, we shall provide you with details of this further purpose before we commence processing.
3.10Marketing and Advertising
Our games and Services may include advertising for third party products and services, and we, or
our third party partners, may send you marketing communications about other R Foundation games and related services based on your interests. For example, we may serve ads within our games and Services or place ads on third party websites or apps. Unless you opt out as explained below, you consent to us and our advertising partners collecting and using information about you to improve marketing and advertising so that we can show you relevant third party ads in our games or Services.
We and our third party partners use ad identifiers, such as ID for Advertisers (IDFA), Google Advertising ID (GAID), or unique device identifier (UDID), and other information collected from your devices, social networks, and provided by you to offer you ads that may be relevant to you within our games and Services.
When you play our games or use our Services, the ad identifiers and other information from your device is collected and shared with advertising partners to enable the delivery of ads to your device. Our marketing and advertising partners may combine such information with data they collected from you elsewhere (for example when you used their services) and use it to serve you more relevant ads or to improve the accuracy of their targeting and measuring systems.
By playing our games and using our Services, you consent to the collection and use of your data for targeted advertising purposes by our partners as set forth in this Privacy Policy and our partners’
policies, including, but not limited to the following: Facebook, Google Ads, Firebase, Adjust. You
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can refuse or withdraw your consent to such use at any time by preventing your device’s ad identifier being used for
Opting out of interest based advertising and marketing will not prevent you from being able to play our games or use our Services and will not disable the advertising within the games or Services, but such ads will no longer be targeted based on the information that we hold about you. The ads may still be based on the game you are playing or the Service you are using or the region in which your device is located.
4.Data Sharing
4.1We take technical and organizational measures to ensure that your data is safe. Please note that by posting your personal information (if there is such technical possibility in the Services) you have expressly made this information public, and it may become available to other Service users and Internet users and be copied and disseminated by them.
4.2We may share your data with our affiliates, contractors, and service providers, who are subject to contractual confidentiality obligations no less restrictive than our obligations to you under this Policy. Sometimes we may also need to share your data with a third party in order to provide our Services to you or to administer the Services, for example if you choose to share your data across other social media platforms.
4.3Our Services, games or their purchase pages may display an “offer wall” that is hosted by an offer wall provider. The offer wall allows third party advertisers to provide virtual currency to you as a player in exchange for interacting with an advertisement or completing a marketing offer that may include signing up for an account with one of those advertisers. These offers are not made by us. These offers may be made available to you based on certain technical information, like your geographic area or de- identified demographic information. To properly credit your player account and to prevent fraud, a unique
identifier, in some cases your social network ID or player ID, will be shared with the offer
wall provider.
5.Privacy Settings
5.1The Services may contain links to sites operated by third parties. We are not responsible for your data privacy when you access these links or engage with third party services and you should review the relevant third parties’ privacy statements which will govern your data privacy rights.
5.2We will not be liable for the actions of third parties who may obtain access to your information as the result of your use of the Internet or the Services and in accordance with the confidentiality level selected by you.
5.3We will not be liable for the consequences of use of the information which, due to the nature of the Services, is available to any Internet user. We ask you to take a responsible approach to the amount of information you choose to share publicly through our Services.
6.International Transfers
We may transfer and maintain on our servers or databases some of your personal information in
different countries worldwide, including outside of the European Union and take
reasonable cyber security measures to ensure your data is adequately protected.
7.Retention Periods
7.1We will retain your personal information for as long as required to perform the purposes for which the data was collected depending on the legal basis for which that data was obtained and/or whether additional legal/regulatory obligations mandate that we retain your personal information during the term that is required and/or permissible under applicable/relevant law. We keep your information for
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so long as your account is active, and we deem an account to be active for a period of 60 months from the last interaction with our games or Services.
7.2We may remove your account, or the information you post as provided by the EULA.
8.Your Rights
8.1You have the following rights, in certain circumstances, in relation to your personal information:
a.Right to access your personal information;
b.Right to correct your personal information — you can request that we update, block or delete your personal data, if the data is incomplete, outdated, incorrect, unlawfully received or no longer relevant for the purpose of processing;
c.Right to restrict the use of your personal information;
d.Right to request that your personal information is erased;
e.Right to object to processing of your personal information;
f.Right to data portability (in certain specific circumstances);
g.Right not to be subject to an automated decision;
h.Right to lodge a complaint with a supervisory authority.
8.2We strive to provide you with choices regarding the personal information you provide to us. Here are some of the mechanisms we provide for you to control certain uses and disclosures of over your information:
a.Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Services may then be inaccessible or not function properly.
b.Information from Social Networks. To manage the information R Foundation receives about you from a social network, like Facebook, where you play our games or with which you link a game on your mobile device, you will need to follow the instructions on that site for updating your information and changing your privacy settings.
c.Information from Your Mobile Device. You can manage some aspects of information collection and use by visiting the “settings” menu of your mobile device and reviewing the permissions for each application or “app.”
8.3If you want to review, delete, or change the information R Foundation has about you or have additional questions,
personal data to you. Please note that certain records, for example those related to customer service matters, will be held for legal and accounting purposes.
9.Security Measures
9.1We take technical, organizational and legal measures, including, where suitable, encryption, to ensure that your personal data is protected from unauthorized or accidental access, deletion, modification, blocking, copying and dissemination. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy by us and our suppliers who process personal information on our behalf.
9.2Unfortunately, the transmission of information via the Internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee
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the security of your personal information transmitted through our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
10.Our Policies Concerning Children
Our Services and websites are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. Children under 13 should not use our websites or games at any time. If we learn we have inadvertently collected or received personal information from a child under 13, we will take reasonable measures to promptly remove that information from our records. If you believe we might have any information from or about a child under 13, please
contact us at info@crpgame.com.
11.Changes to this Policy
11.1From time to time, we may change and update this Privacy Policy. If this Privacy Policy changes
in any way, we will post an updated version on this page. We will store the previous versions of this Privacy Policy in our documentation archive. We recommend you regularly review this page to ensure
that you are always aware of our information practices and any changes in our practices.
11.2Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
12.Contact Us
12.1 If you have any questions, please send your inquiries to Service support at info@crpgame.com
. So we can deal with your enquiry effectively, please quote this Privacy Policy. We will aim to respond to you within period established by applicable law.
12.2All correspondence received by us from you (written or electronic inquiries) is classified as
and other information about you may not be used without your consent for any purpose other than for response to the inquiry, except as expressly provided by law.
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